At Gary Air, we believe a great company is built on great people. We don't just talk about a supportive culture—we live it every day. When you join our team, you’re getting more than just a job; you’re getting a career with a company that backs you up.
- Year-Round Stability: No seasonal layoffs. We keep you busy all year long.
- A Team That Has Your Back: Enjoy supportive dispatchers, accessible management, and a collaborative sales team that works with you, not against you.
- Invested in Your Growth: We provide ongoing training and clear paths for career advancement.
- Top-Tier Earning Potential: A strong hourly base combined with an excellent incentive structure means your hard work is directly rewarded.
The Type of Technician We Are Looking For
We are looking for a professional who strives to do the right thing—even when no one is looking. If you are someone who genuinely cares about supporting your customers, helping the team around you, and taking true ownership of the customer experience, you will thrive here. We value honesty, clear communication, and high-quality craftsmanship over high-pressure sales tactics.
Position Summary
Gary Air is seeking an experienced HVAC Service Technician to diagnose, repair, maintain, and improve residential and light commercial HVAC systems. This is not a maintenance-only role; we need a problem-solver who is technically strong, professional, and comfortable explaining options clearly to help customers make the best decisions for their homes.
Key Responsibilities
- Diagnose & Repair: Troubleshoot electrical, refrigerant, airflow, drainage, controls, and comfort issues on residential and light commercial systems.
- Full-Service Care: Service air conditioners, heat pumps, air handlers, package units, ductless systems, thermostats, and zoning.
- Customer Consultation: Present clear repair options and recommendations honestly. Explain findings in an easy-to-understand way.
- Team Collaboration: Identify systems suited for replacement and smoothly turn those opportunities over to the sales team. Communicate effectively with dispatch and management.
- Quality & Documentation: Complete approved repairs efficiently and correctly. Document work, system conditions, and photos in company software.
- Professionalism: Maintain a clean, stocked service vehicle. Protect the customer’s home and leave the work area cleaner than you found it.
- Rotation: Participate in an on-call or after-hours service rotation as needed.
What Success Looks Like
Success at Gary Air isn’t just about "running calls." A successful technician creates value on every visit by:
- Finding the real root cause of a problem, not just patching the symptom.
- Giving customers clear options and producing strong revenue without cutting corners or using high-pressure tactics.
- Supporting maintenance customers with meaningful, honest system recommendations.
- Representing the Gary Air brand with pride and professionalism in the field.
QualificationsRequired
- Experience: 3–5+ years of HVAC service experience preferred with strong diagnostic skills.
- Certifications: EPA 608 Certification strongly preferred
- Licensing: 21 years of age and Valid Florida driver’s license with a clean driving record that meets company insurability standards.
- Communication: Excellent customer service skills; ability to explain technical issues simply.
- Physical: Ability to work independently in attics, closets, crawlspaces, rooftops, and the outdoor Florida heat. Ability to lift, carry, push, and pull heavy equipment and tools.
Preferred
- Experience with ServiceTitan or similar mobile field service software.
- Experience presenting maintenance memberships, IAQ solutions, and system improvements.
- NATE Certification or advanced technical HVAC training.
Compensation & Benefits
Earn what you are worth with a stable, growing company.
- Competitive hourly base pay (based on experience) + strong incentive compensation for sold work and qualified sales leads. *Performance pay available for high performers that want more control over their income potential.
- Overtime opportunities.
- Company vehicle and gas card.
- Health Insurance & 401(k) with company matching.
- Paid Time Off (PTO) and paid holidays.
